One booking page for every guest
Each guest gets one private page with the stay, payment status, agreement and your contact details. Booking emails link to it; cancelling becomes a request.
A guest from the UK books seven nights in a villa in Kalkan. The moment the booking is done, they land on a clear confirmation page. Later, your booking emails and the voucher bring them back to the same page, so they don’t have to hunt for the balance, the agreement or your phone number.
Who is it for?
Villa rental businesses whose guests keep asking “Is my booking confirmed?”, “How much is left to pay?” or “How do I cancel?”. The page answers before they call you.
What does the guest see?
- The stay: photo, place, rooms, check-in and check-out days with times, guests and house rules. The exact address appears once the booking is confirmed.
- What happens next: a short list of steps, written as your agency (“We confirm your dates”).
- Price and payment: the price breakdown, what is paid, what is due and by when, the damage deposit and the cancellation policy.
- Pay now: a button to the secure payment page, shown only while something is due.
- Rental agreement: the agreement the guest accepted, with the date, ready to read.
- Your details: company name, address, WhatsApp, phone and email, plus your TÜRSAB licence number if you have added it.
- Voucher and calendar: download the voucher, add the stay to a calendar.
Cancelling is now a request
A guest can no longer cancel alone. They see the cancellation policy and what they would get back if cancelled today, add an optional reason, press Request cancellation and confirm with Send request. The booking stays active. In admin, the booking shows “Guest asked to cancel on …” with the reason and a Cancel Booking button, and your site’s contact email gets an alert. You talk to the guest and decide.
How guests open the page
- Automatically after they book, including when they come back from paying by card during checkout.
- With the View your booking button in the booking request, confirmation, payment request, payment received and booking updated emails. These emails now also state check-in and check-out times, and the confirmation mentions the damage deposit when there is one.
- With the Full booking details link on the voucher PDF.
- With their booking reference and last name on Find My Booking, in the site menu.
The page works until 30 days after check-out; after that, guests are asked to contact you. An email whose text you edited yourself keeps your text and does not get the new button.
How to handle a cancellation request
- Open the booking in admin. A request shows at the top.
- Contact the guest and agree what happens.
- If you agree, click Cancel Booking.
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